The Guest Services Team at Hacienda del Secreto’s job is to serve you, our guests; as a team, we do everything we can to ensure that you and your family/party have the absolutely best vacation. Whether this means organizing all of your meals with our Chef Services, planning a family outing to Akumal or local cenotes for you, pre-purchasing your grocery list or setting up a beach BBQ- we got you covered. Most every one of your vacation dreams can easily become reality, just ask us!

For more information about our services, simply click on any of the drop down items on the menu above under Services.

Do you have a special request for our Guest Services Team during your stay with us at Hacienda del Secreto? Are you traveling with small children, handicapped or elderly? We have you covered.

Please simply fill out the form below and an email will be directly sent to our Guest Services Manager Mauricio! Whatever the request, he will get back to you as soon as possible with an answer.

We look forward to serving you! So hurry on over to Hacienda del Secreto. We’ll keep the margaritas cold!