Guest Services

The Guest Services Team at Hacienda del Secreto’s job is to serve you, our guests; as a team, we do everything we can to ensure that you and your family/party have the absolutely best vacation. Whether this means organizing all of your meals with our Chef Services, planning a family outing to Akumal or local cenotes for you, pre-purchasing your grocery list or setting up a beach BBQ- we got you covered. Most every one of your vacation dreams can easily become reality, just ask us!

For more information about our services, simply click on any of the drop down items on the menu above under Guest Services. If you have any other questions or additional requests for us during your stay, send us an email with the “Special Requests” form, found under the Guest Services tab!

We look forward to serving you! So hurry on over to Hacienda del Secreto. We’ll keep the margaritas cold!